Frequently Asked Questions
Find answers about Faith Union Trading Limited, B2B electronics wholesale, and our sourcing process.
General
What does Faith Union Trading Limited do?
Faith Union Trading Limited is a B2B electronics trading and export company based in Hong Kong, with supply access across Hong Kong and Taiwan. We help buyers source used phones, server RAM, GPU hardware, tablets, and other electronic goods.
Are you a retail store?
No. We are a B2B wholesale and trading company. We do not operate as a retail store or online checkout platform.
Where are you based?
Faith Union Trading Limited is based in Hong Kong, with supply access across Hong Kong and Taiwan.
Which markets do you serve?
We work with B2B buyers from UAE, Europe, United Kingdom, Southeast Asia, United States, and other international markets.
Products
What products do you supply?
Our main product categories include used iPhones, used Android phones, server RAM, GPU / IT hardware, tablets, and other electronic goods.
Do you always have ready stock?
Stock availability changes by batch. Please contact us directly for the latest available products, quantity, pricing, and condition details.
Can I request specific models?
Yes. Buyers can send sourcing requests, and we will check current availability based on market supply.
Can I mix models in one order?
Yes. Mixed-model orders are supported depending on batch availability and MOQ.
Order
What is your MOQ?
Our standard MOQ is 50 units mixed models for phone orders. MOQ may vary depending on product category and batch.
How do I get the latest stock list?
Please contact us directly. We provide updated stock and pricing information based on current batch availability.
Do you offer online checkout?
No. All orders are handled through direct inquiry, quotation, confirmation, and offline payment.
Payment
What payment method do you accept?
Our standard payment method is Bank T/T.
What are your payment terms for first orders?
First orders require 100% Bank T/T before shipment.
Can repeat buyers use deposit terms?
Deposit terms may be discussed case by case for repeat buyers after business relationship is established.
Shipping
Where do you ship from?
Shipment may be arranged from Hong Kong, Taiwan, or agreed supply location depending on the stock batch.
Do you support FOB Hong Kong?
Yes. FOB Hong Kong is one of our main trade terms.
Do you support FOB Taiwan?
Yes. FOB Taiwan is also one of our main trade terms.
Can you discuss other shipping terms?
Yes. Other trade or shipping terms may be discussed case by case depending on destination, product type, shipment method, and order value.
Product Condition
Are your products new or used?
Product condition depends on the category and batch. Many phone products are used or refurbished. Server RAM, GPU hardware, tablets, and other goods may be new, used, or refurbished depending on availability.
Can you provide photos or videos?
Photos, videos, or product condition details may be provided depending on the batch and agreement.
How do you describe product grades?
Product grades are explained based on condition, appearance, and batch details. Final grading information should be confirmed before order placement.
Trust
Can you provide company information?
Basic company information can be provided during business communication. Additional company verification details may be provided later when available.
How do you reduce misunderstanding before shipment?
We confirm product category, quantity, condition, pricing, payment terms, trade terms, and shipment details before order placement.